Transcription

Dictatyping or Transcription Services. 100% SATISFACTION GUARANTEE:  Every one of our transcripts is guaranteed to have a 98% or better rate of accuracy. We are able to offer such a high level of quality because our transcriptionists are real people.

We care about the quality of our work and trust you will appreciate the extra effort we make to ensure our transcripts are as accurate as possible. Our standard service includes our two-pass quality system where once a transcriptionist has transcribed the material, a proof-reader will listen to the audio again and correct any inaccuracies and fill in as many inaudible the first transcriptionist missed.

We do have a standard format that we use when transcribing your audio or video file (see sample here) however as we aim to please we will adjust our format to fit your needs and ensure you get what you want & need -So don’t be afraid to ask.

We understand that the protection of your data is of utmost importance and guarding your privacy is our obligation.  Please download and read our “General Confidentiality Agreement” Here.

Send or upload and share your recordings via Dropbox (email: info@avirtualassistant.net) and we’ll send back an estimate.  We will then send you the entire transcript fine-tuned to your specifications. We know how important it is to capture every word in print and our team of transcriptionists can work with a wide variety of recording mediums. We offer quality and accurate business transcription services at affordable prices. Your transcription needs could include meetings, conferences, speeches, one-on-one interviews, board meetings, etc. We will provide you with accurate transcription within the time frame that best suits your business transcription needs.

Unless specified, we transcribe using Clean Verbatim : The content of the transcript is verbatim, but we omit the leading words, such as “right,” “okay,” “you know,” “alright,” etc. (unless they are an answer to a question) and non-verbal utterance such as ‘uh..’ and ‘uhm..’, ‘double- doubled’ words and ‘st-st-stutters’. Leading words and verbal ticks are also removed.

If you wish True Verbatim – this format includes all ums, ahs and stutters. This verbatim format provides you with the most detailed transcript of your audio. Every single word is transcribed. This format does take longer to transcribe and as such an additional charge will apply (see table below). However, both methods of transcription can offer a great way for you and your business to save money, as you will be able to focus your attention on less time-consuming tasks. Therefore, paying for the small cost of this service can often prove to be profitable for a business in the long-run.

 

Dicta-Typing & Transcription Rates

We’ve simplified our transcription rates to make it easier than ever. *We bill strictly per recorded minute of audio. Per minute of recording.  *There is a minimum charge of 10 minutes per audio file.

DICTA-TYPING (per line)
1 speaker** such as dictation  (**good clear audio – no background noise)

$1.95/min

AUDIO TRANSCRIPTION (per min of recorded audio)  Standard
1 speaker**
(**good clear audio – no background noise)

starts at $2.75/min

2 or more or Multiple Speakers **
Focus Groups, Interviews, Meetings, Telephone Conversations

starts at $2.95/min

**Rates will be affected by audio quality variables shown below
**Ask about our discounted rates for multiple files or ongoing work

If we find the audio quality to be poor, we will inform you prior to beginning the work as additional charges will apply as per the table below.
We deem difficult audio to be audio of poor sound quality, people speaking over one another, background noise, true verbatim transcription, and thick accents.

VIDEO/DVD Transcription (Per minute of recorded audio)
Standard
1 speaker** (as above)
starts at $2.75/min
2 or More or Multiple Speakers **
starts at $2.95/min
**Rates will be affected by audio quality variables shown below
**Ask about our discounted rates for multiple files or ongoing work

If we find the audio quality to be poor, we will inform you prior to beginning the work as additional charges will apply as per the table below.
We deem difficult audio to be audio of poor sound quality, people speaking over one another, background noise, true verbatim transcription, and thick accents.

AUDIO VARIABLES (additional price per min for)
Moderate background noise; soft or muffled voices
$0.50/min
Significant background noise; voices are very difficult to hear
$0.75/min
Light to moderate accents***
$0.50/min
Very pronounced accents***
$0.75/min
True Verbatim transcription+
$0.50/min
Time stamps & time codes
Included
Special formatting or instructions
Included

On-Demand Priority Service : Due to scheduling and commitments to other clients, our On-Demand Priority Service is a 24 hour turnaround and a 50% additional fee applies, which means we will drop everything and works on your first.

* If you do not want individual speakers tracked, we will identify them generically (Male/Female, Moderator/Respondent, Interviewer/Interviewee, etc.)

** We will track individual speakers as Male 1, Male 2, Female 1, Female 2, etc. We can also identify by name or some other term (Interviewer, Interviewee 1, Interviewee 2, etc.).

*** Accents can include U.S. regional dialects as well as foreign and non-American accents.

+Clean Verbatim: This format is designed to provide a verbatim format that includes only the meat of the speech. The content of the speaker’s responses are verbatim, but we omit the leading words, such as “right,” “okay,” “you know,” “alright,” etc. (unless they are an answer to a question) and non-verbal utterance such as ‘uh..’ and ‘uhm..’, ‘double- doubled’ words and ‘st-st-stutters’. Leading words and verbal ticks are removed.

+ True Verbatim: This format includes all ums, ahs and stutters. This verbatim format provides you with the most detailed transcript of your audio. Every word is transcribed.

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SECURE FILE UPLOADS:

DROPBOX: We can also use DropBox for your convenience.  Just add us to the Shared Folder and we will download your digital audio files and upload your completed transcripts.

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TURN AROUND TIME (TAT):

We know how important it is to get your file back as soon as possible and we will do out utmost to get your transcript back to you in the fastest time possible usually within 24-36 hours.

While we do not expect a perfect studio recording and will generally accept minor flaws and problems, the length of transcribing time will be considerable different with the following conditions:

  • Audio quality
  • Recording noise and flaws (tape hiss, bad mike, person too far away from mike, old tape etc).
  • Exterior noise (trucks, restaurant/bar, music, airplane, background conversations etc.)
  • Number of people
  • People consistently talking on top of each other in an unstructured meeting.
  • Heavy accents (foreign or English)
  • Existence of audio that is not to be transcribed (such as lunch breaks during meetings) in analog recordings (tapes, cassettes) which we must spend time to sit through.

As a Standard Overview:

1 hour of recorded/dictated voice time (VT) = 3 to 8 hours of transcription time (TT) . Straightforward: 1 minute VT = 3 to 5 minutes TT
. Moderately Straightforward: 1 minute VT = 3.5 to 5.8 minutes TT
. Average: 1 minute VT = 3.9 to 6.5 minutes TT
. Moderately Complex: 1 minute VT = 4.4 to 7.3 minutes TT
. Complex: 1 minute VT = 4.8 to 8.0 minutes TT

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ON-DEMAND PRIORITY SERVICE: Due to scheduling and commitments to other clients our “On-Demand Priority Service” is a 24 hour turnaround & a 50% additional fee applies. This service means we will drop everything and work on your transcript first.

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DISCOUNTED RATES:  We do offer discounted rates for multiple files and/or ongoing work.

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